Support
We're here to help with Orbit
Contact Us
Having trouble with Orbit? Found a bug? Have a feature request? We'd love to hear from you.
When contacting us
Please include:
- A description of the issue or your feedback
- Your operating system and version (macOS, Linux, Windows)
- Your Orbit version number
- Whether you're running natively or with Docker
- Relevant log output (if applicable)
- Steps to reproduce the issue (if applicable)
Documentation
For setup guides, configuration options, and API documentation, visit the official documentation.
Common Issues
- Library not scanning — Check that the music directory path in your config file is correct and accessible.
- Metadata not matching — Ensure your files have basic tags. Orbit uses these for initial matching against MusicBrainz.
- DSD files not playing — Verify your playback device supports native DSD or enable transcoding in settings.